How to fix missing or incorrect time reports created by an absence – PlanMill Help – PlanMill is a SaaS and On-premise ERP for professional service business. This site is for users, administrators and partners

How to fix missing or incorrect time reports created by an absence

Time reports are incorrect (or missing) if:

  • the user’s capacity calendar is incorrect
  • the user’s capacity calendar is missing
  • the depart date in user’s settings is before the end date of the absence

when accepting the absence.

To correct this you need to:

  1. Change/add a valid capacity calendar for the user.
  2. Interrupt and delete the old absence if it already is accepted. See How to accept interrupted absences for guidelines.
  3. Create a new absence and go through the acceptance process again.
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