Sales order statuses
Status | Description | Quote date visible in the form | Order date visible in the form | PDF header | Addition of order items | Editing of order items | Creation of invoice positions |
---|---|---|---|---|---|---|---|
Draft quote | Status when quote is being prepared. For internal use. | Yes | No | Draft quote | Yes | Yes | No |
Quote | Status when quote is ready to be sent or has already been sent for the customer. | Yes | No | Quote | Yes | Yes | No |
Draft sales order | Status when order confirmation is being processed internally. | No | Yes | Preliminary order confirmation | Yes | Yes | No |
Ordered | Status when customer has placed an order. | No Note: If sales order status is set straight to Ordered status, quote date fields will be cleared automatically. |
Yes | Order confirmation | Yes | Limited | Yes |
Confirmed | Status when order confirmation has been sent for the customer. | No | Yes | Order confirmation | No | Limited | Yes |
Completed | Status when products and services related to the order have been delivered and no invoices related to this order will be sent. | No | Yes | Order confirmation | No | No | No Note: New invoice position is not created after the credit note has been made. |
Cancelled | Status to be used if customer has cancelled the order. | No | Yes | Order confirmation | No | No | No |